1: Are you a manufacture or a trading company?
We are a manufacture located in shenzhen with a professional R&D team and sales team.
2: What is your main business?
YIDIMU is specialized in 3D printing and its Accessories and Peripherals such as control board, extruders, filament and other parts.
3: Do you provide OEM/ODM service?
Yes, we accept OEM/ODM and OBM, our professional R&D team will provide you the best 3d printer solutions for you.
4: Do you provide samples?
Samples can be offered according to the items you required except 3d printers,and we encourage freight at destination for samples. Inquirer for a sample now!
5: Do you provide technical support?
We also provide 24 hours online support for our customers. If you need help, Please always feel free to contact us.
6: What is your lead time?
The lead time is depended on your order quantity. Our efficient management helped us to ensures the lead time so that we have received a lot trust from our cooperator.
7: What payment method do you accept?
We accept various kinds of payment method such as Trade Assurance, PayPal, Credit Card , T/T,Wire Transfers and LC.
8: What shipping method do you provide?
YIDIMU cooperate with the best carriers in the business to make sure your order gets to you on time such as: DHL, FedEx, EMS, UPS and sea shipping etc.
9: What is the warranty of your product?
We provide 1 year warranty for most of our products.
10: Where do you have distributors?
Our distributors are distributed around the world, from North America, to Europe, to Africa, to middle east and Oceania.